Corporate training

Corporate Training Built Around Your Business

Any course can run for a single company, adapted to its SOPs. zennminds also builds training with in-house teams.

Colleagues mapping ideas on sticky notes on a glass window
Services

Our Services for Companies

In-House Runs of Any Course

Any course, for your team only, with your own cases. In English or Mandarin.

Service Audit Programmes

An audit checklist, auditor calibration and a monthly report.

Onboarding and SOP Projects

Checklists, 30, 60 and 90-day milestones and an SOP library.

Our Process in Five Steps

  1. 1

    Initial Call

    We learn what needs to change.

  2. 2

    Site Visit

    A trainer sees the work first-hand.

  3. 3

    Proposal

    Outline, schedule and fees in writing.

  4. 4

    Training Delivery

    At your workplace or ours.

  5. 5

    Post-Training Review

    A check 30 days later.

What We Need From You

  • A call with the person who owns the problem
  • Your SOPs, service standards and any audit or sales data you already have
  • A site visit, so the trainer sees the work first-hand
  • A training room at your premises, or we use ours

What You Receive

  • A written proposal with the course outline and schedule
  • Training adapted to your SOPs, with your own cases in place of the standard examples
  • Attendance records and assessment results for each learner
  • A Certificate of Completion for each learner who passes
  • A review call 30 days after training
Suggested for teams

Courses Suited to Company Groups

A staff member serving a customer at a counter
Service Excellence

Service Excellence for Frontline Teams

Frontline staff learn what good service looks and sounds like, and how to deliver it every shift.

SE 1011 Day · 8 hours
A manager briefing two restaurant staff before service
Service Excellence

Service Leadership for New Supervisors

Prepares new supervisors to run a shift, coach on the spot and hold standards.

SE 1022 Day · 16 hours
A retailer checking produce shelves with a tablet
Operations and Finance

Area Manager Essentials for Multi-Site Operations

The routines, numbers and people skills needed to run several sites at once.

OP 2012 Day · 16 hours
A trainer watching a new barista pull an espresso shot
People and Training

Structured On-the-Job Training for Frontline Staff

Onboarding with checklists, milestones and trained coaches, so new staff settle in faster and stay longer.

PT 2012 Day · 16 hours

Enquire About Corporate Training

A short call is usually enough to plan the next step.

Make an enquiry